We welcome and encourage feedback. It helps us improve our services and celebrate what we’re doing well.
Feedback given using this form is anonymous.
Required answers are marked with an asterisk (*)
1. Rate your overall experience and our service today: * -- Please select one -- ExcellentGoodFairPoorVery poor
2. Which library or service did you visit or use today? *-- Please select one -- BelconnenCivicDicksonErindaleGungahlinKingstonKippaxTuggeranongWodenACT Heritage LibraryDigital resourcesLibrary cataloguesPhone enquiryEmail enquiryMystery box deliveryHome library service
3. What was the main reason for your visit or use of the library today? *-- Please select one -- Browse and borrow itemsMake, pick up or cancel a reserveAttend a program or eventLook for information Research using the ACT Heritage Library collectionsBook or use computers, printers, scanners or photocopiersUse Wi-FiGet help with library membership or My Account Get help with technology ReadStudyMeet someoneBook or use a community roomUse the toiletsOther (please list)
If you selected 'Other' above, please specify:
4. Comments
If you need a reply or to discuss specific feedback further, please contact us via our online form.
You can find out about our service commitment here.
