Privacy Statement

The Australian Capital Territory Government has created this privacy statement in order to demonstrate our firm commitment to protecting personal privacy. The following discloses our information gathering and dissemination practices for this web site.

The ACT Library and Information Services website is hosted on the ACT Government Web Server.

Statistical Information

When you browse our websites, our system automatically makes a record of your visit and logs the following information for statistical purposes:

• Your Internet Service Provider's (ISP) Server address;
• Top level domain name (eg: .com, .net, .gov, .au etc);
• Date and time of your visit;
• Which pages are accessed;
• The time spent on individual pages and the site overall; and
• Which files are downloaded.

However, we do not record your user identity or email address unless you choose to send us a message. In that event your email address will only be used for the purpose for which you provided it, and will not be added to any mailing list unless you ask for this to be done. We will not use your email address for any other purpose, and will not disclose it to other persons or organisations without your consent.

Email and Online forms

Your email address will only be recorded if you choose to send a message. It will only be used for the purpose for which you have provided it and will not be added to a mailing list. Your email address will not be used for any other purpose, and will not be disclosed, without your consent.

If you are asked for any other Personal Information* you will be informed how it will be used if you choose to give it.

Cookies

Parts of the ACT Government Web Server may store cookies on your browser in order to better serve you when you visit our sites.

What is a cookie?

A cookie is piece of information that is sent to a browser to allow the browser to remember information. This means that if you visit a site and make a decision and a cookie is set, then next time the site is visited, it will remember what decision you made previously.

Purpose for collecting this information and use of information

The information we automatically collect or store is used to improve the content of our web services and to help us to understand how people are using our services. Information you provide in relation to surveys, feedback or financial transactions is strictly used for the purpose you provided it.

ACT Library and Information Services analyses the web logs to continually improve the value of the services available on our site. Our website logs are not personally identifiable, and we make no attempt to link them with the individuals that browse the ACT Library and Information Services website.

Other information you provide voluntarily is used for delivering the documents or services you requested and in case we need extra information for clarification. We use your e-mail or other details to respond appropriately: this may be to advise receipt, to address issues you identify, to further improve our web site, or to forward the details to another agency for appropriate action. Survey information is used for the purpose designated. Where information is provided to another agency, a statement in accordance with the Information Privacy Principles 1 to 3 in the Privacy Act 1988 as to whom the information is supplied and for what purpose will be clearly identified on the appropriate page of the form.

Disclaimer

ACT Library and Information Services website has links to other websites. These include links to websites operated by other government agencies, nonprofit organisations and private businesses. When you link to another site, you are no longer on the ACT Government Server and this Privacy Statement will not apply. When you link to another website, you are subject to the privacy policy of that new site.

Neither the ACT Government, nor any agency, officer, or employee of the ACT Government warrants the accuracy, reliability or timeliness of any information published by this system, nor endorses any content, viewpoints, products, or services linked from this system, and shall not be held liable for any losses caused by reliance on the accuracy, reliability or timeliness of such information. Portions of such information may be incorrect or not current. Any person or entity that relies on any information obtained from this system does so at his or her own risk.

* The use of the term "Personal Information" in this privacy statement means any information from which your identity is apparent or can be reasonably ascertained.