Libraries ACT Customer Service Charter
Libraries ACT Customer Service Charter (Word 45KB) 
Libraries ACT Customer Service Charter (PDF 277KB) 
Collections policy
Collection Policy 2013-16 (Word 151 KB)
Collection Policy 2013-16 (PDF 596 KB)
Conditions of Library Membership
Conditions of Library Membership (Word 33 KB)
Conditions of library membership (PDF 50.1 KB)
Conditions of Use for Public Library Internet Access Services
Conditions of use for public library Internet access services (Word 51.8 KB)
Conditions of use for public library internet access services (PDF 91 KB)
Exhibitions and Displays Policy (under review)
Exhibitions and displays policy (Word 123 KB)
Exhibitions and displays policy (PDF 155.2 KB)
Learning facilities hire policy (under review)
Learning facilities hire policy (Word 98.3 KB)
Learning facilities hire policy (PDF 90.8 KB)
Important changes to library overdue fines and notices (effective 1 July 2012)
Volunteers Policy
Volunteers policy (Word 5.2 MB)
Volunteers Policy (PDF 279 KB)
Young People in the Library
Young people in the library (Word 49.5 KB)
Young People in the Library (PDF 139.9 KB)
National and State Libraries Australasia (NSLA) is the peak body for national, state and territory libraries in Australia and New Zealand. As a member of NSLA, Libraries ACT is committed to the progressive implementation of NSLA's strategic directions, including:
Information and research services principles for the National and State Libraries of Australasia
Position statement on wireless access
Access Principles based on the Rethinking Resource Sharing Manifesto
Collaborative lending principles
Collaborative collections principles
Copyright information for clients
Position statement on copyright exceptions and limitations
Position statement on reasonable search for orphan works
Position statement on Indigenous intellectual property and ownership
NSLA position statement on Creative Commons
National policy framework for Aboriginal and Torres Strait Islanders library services
